Self bag drop arrives in the US

There is a new wave about to engulf the US in terms of check-in procedures. The time-honoured methods are beginning to give way to systems that are customer-centric; indeed, today it is the traveller who wishes to take control of his or her journey.

Enter the self bag drop facility, something that is designed to do away with the traditional check-in desk staffed by a handler. IER’s Self Bag Drop is designed as a modular system that allows the airport or airline to integrate the system with the current check-in and baggage handling footprint. It can support one or two-step models, adapting to the requirements of the airline check-in process. Modules can be easily installed in front of existing counters or can be reconfigured to perform a hybrid operation, alternating between self check-in and agent check-in. Helpfully, the modular design supports multiple features and options from printing, RFID, NFC, biometrics and payment.