American wins AfA Carrier of the Year award
American Airlines Cargo has been named the International Carrier of the Year by the Airforwarders Association (AfA), a trade group that represents the interests of US-based air freight providers.
The award recognises American’s achievement in customer service, on time performance, and reliability and security, alongside other disciplines, and was announced on February 19 during the Air Cargo Conference in Austin, Texas.
“This award is a testament to the hard work and commitment of our team members around the world,” said Rick Elieson, American Airlines Cargo President. “It also shows that our dedication to continual improvement – in our technology, our systems and our processes – is keeping us at the forefront of the industry. Thank you to the AfA for recognizing our efforts, which will only continue this year and beyond.”
This is the first time American has won the AfA International Carrier of the Year award. In 2016, the company was awarded the AfA James Foster Memorial Award, which recognises carriers that exhibit a high level of professionalism and dedication to advancing the airfreight industry.